The Case for Better Usability
Where We’ve Been
What We See
Where We’re Going
- Formed a UX Design team to create new design process and workflows. This ensures user-centered design is applied consistently to software development.
- Deployed a UI Kit with ready-made interface libraries and components, enabling functionality to be built in a quarter of the normal development time.
- Initiated a process for better partnership and collaboration with customers. This allows customers to engage in the design process, increasing sense of ownership.
With its UI Kit project, we’re transforming user experience, image, and functionality with improved dashboards, reports, operations, and workflows. Our UX designers are engaged through the entire product life cycle, from the first contact a customer has, through user research and information architecture, and through every screen interaction in the software.
In addition, we recently entered a new market, introducing SmartFactory Rx in the pharmaceutical industry. Using Applied’s new UX design processes and workflows, our software development teams have rapidly prototyped product features while working to first define the product with customers, and then building the product with constant feedback from customers and end users.
And because the product was built using the UI Kit, software engineers had ready-made interface libraries and components they could rapidly bolt together to build powerful new functionality in a quarter of the normal development time.
In summary, we continue to be fully committed to maintaining our long-standing reputation for reliable, stable software solutions. But, in addition, with a new framework for building best of breed UX solutions, we’re now better positioned to shape digital experiences for users—providing an enhanced way to interact with them for a better overall user experience.